PRIVACY POLICY

Effective Date: January 30, 2026

Last Updated: January 30, 2026

Cachette Privée (“Cachette Privée,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, or otherwise interact with us.

Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected when you interact with our website.

Information you provide to us:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order history and customer service communications

Information collected automatically:

  • IP address

  • Browser type and version

  • Time zone and approximate location

  • Device identifiers

  • Cookies and similar tracking technologies

  • Website interaction and usage data

We do not knowingly collect personal information from individuals under the age of 13.

How We Use Your Information

We use the information we collect to:

  • Fulfill and manage orders, payments, shipping, and returns

  • Communicate with you regarding purchases, account updates, or customer service inquiries

  • Send marketing communications where permitted by law (you may opt out at any time)

  • Improve, maintain, and optimize our website and services

  • Detect, investigate, and prevent fraud, abuse, or security incidents

  • Comply with legal and regulatory obligations

Sharing of Personal Information

We share your personal information only as necessary to operate our business and provide our services, including with:

  • Shopify, our e-commerce platform

  • Payment processors and financial institutions

  • Shipping and fulfillment partners

  • Marketing, analytics, and advertising partners

  • IT, hosting, and customer support service providers

These third parties are permitted to use your information only for the purposes for which it was disclosed and in accordance with applicable laws.

We do not sell your personal information.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

  • Enable core website functionality

  • Understand how customers use our site

  • Improve performance and user experience

  • Support marketing and advertising efforts

You may control cookies through your browser settings. Disabling cookies may affect certain features of the website.

International Transfers

Cachette Privée is based in the United States. If you access our website or place an order from outside the U.S., your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. We take appropriate safeguards to protect your information in accordance with this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications

  • Restrict or object to certain data processing

Requests may be submitted using the contact information below.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request information about the categories of personal information we collect, the purposes for which it is used, and the right to request deletion of your personal information.

Cachette Privée does not sell or share personal information for cross-context behavioral advertising.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@cachetteprivee.com